John Kelly
Service Technician
John Kelly has been part of the dental service industry for over 18 years and mainly services Washington, D.C. offices along with several Maryland offices. John has certified training with Adec, Air Techniques, Pelton & Crane, Sordex, Sirona and Tuttnauer. His favorite part about being a master service technician is being challenged on a daily basis by a different repair. John feels valued by his customers when he is able to fix any problem in the office. Originally from Baltimore, MD, John currently resides in Hampstead, MD with his wife and two daughters. During his time off, John enjoys being around his family and friends, cooking and watching football.
What People are Saying
Larry Bowers, DDS
I’ve been following John Kelly around from company to company now for at least 15 years. From Patterson to Benco and now DC Dental (and maybe some others in-between), John’s exceptional installation and repair experience has been a big factor in my decisions about where I buy my equipment. Because the equipment is the same no matter who I buy it from. Who installs and maintains it makes all the difference. When we put in new equipment, it’s done right the first time. And the old DC townhouse my office is located in has given him some real challenges. When something breaks down, he gets us back on line in a hurry. When I have to make equipment purchasing decisions he’s one of the first people I talk to. What works, what stays working, what’s worth spending extra for, and what isn’t. In all the time we’ve worked together he has never steered me wrong. Maybe because if we put in something that doesn’t work, he’s the one we’ll keep calling!
John is one of those people who has taken a lot of the headaches out of running my practice, and peace of mind about purchases and repair is a wonderful thing.
Sincerely,
Larry Bowers, DDS
Kenneth A. Ingber, D.M.D., P.C
“Running a busy, successful dental office is no easy task, and the last thing any business owner wants to deal with is broken equipment and similar repairs. That being said, our experience with John Kelly at DC Dental has been an ongoing confidence in his reliability, expertise, and friendliness.
DC Dental has been great about making sure we get the same technician whenever possible to respond to our calls in a timely fashion, and he is thoroughly familiar with our equipment. He’s been with us through emergency repairs, renovation, expansion, and regular maintenance.
While repairs are stressful, our maintenance calls are efficient, simple, and effective. While we don’t look forward to needing to call him, we always look forward to seeing John.”
Angie Chamberland
Office Manager
Kenneth A. Ingber, D.M.D., P.C
Essence Dental Care
Essence Dental Care has been dealing with John Kelly from DC Dental since 2009. John goes above and beyond when it comes providing exceptional customer service. He is prompt at answering service calls even on his days off. His commitment to us as a customer is a major reason on why we use DC Dental. He saves the day every time he walks through our doors.
Sincerely,
Laura Robles-Cruz
Office Manager
Essence Dental Care